نوع مقاله : مقاله پژوهشی
1 دانشجوی کارشناسی ارشد دانشگاه آزاد اسلامی واحد علوم و تحقیقات، تهران، ایران
2 دانشگاه آزاد اسلامی، واحد علوم و تحقیقات
3 دانشگاه آزاد اسلامی واحد تهران جنوب
4 دانشگاه آزاد اسلامی، واحد علوم و تحقیقات، تهران
عنوان مقاله [English]
One of the most important factors of effective project management is communication management and right/on time distribution of information between internal and external stakeholders. In this regard identifying of factors, their effect on each other, their sequence and relation between effective factors on communications has much more importance. In this research we could identify 18 effective factors on project communications in one of big contractor company in the field of oil, gas, power plants in Iran by using interview with subject matter experts.; then by using fuzzy Dematel and ISM all these 18 factors were analyzed and evaluated. Finally relation and sequence between all criteria were defined. The result can provide sufficient view to executives and project managers to plan project communications and execute effective project management. Results show that geographical distribution and after that size of organization and number of stakeholders are most important factors in communication planning, at the second level intensity of leadership, knowledge and level of information is higher than the others.